You're almost there! Before your event goes live on CloudJoi, here’s what you need to know about the final publishing step:
✅ What Happens at the “Submit for Review” Stage?
Once you’ve filled in all event details and hit “Submit for review”, your event will be queued for approval by our team.
⏳ Approval Timeline
We review every event submission within 3 business days.
If your event is urgent, feel free to contact us directly at community@cloudjoi.com.
🔎 Important Checks Before You Submit
To ensure a smooth and speedy approval, make sure:
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Your payout account is set up – Submissions without a payout account cannot be reviewed.
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Venue and timing details are correct – Double-check your show date, time, and venue.
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All fields are complete – Especially fields like language, duration, intermission time, age suitability, and subtitles.
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Your contact information is accurate – Our team may contact you to clarify event details. Make sure your organiser profile is updated.
🪑 If Your Event Uses a Seating Plan
If your event requires a seat map or assigned seating, please mention it clearly in the notes section during submission. Our team will follow up with you to configure the layout.
📤 After You Submit
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You’ll receive a notification once the event is approved.
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Only approved events will generate a shareable QR code and public ticketing link.
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You can choose to publish the event immediately after approval or schedule it for later.
📎 Pro Tip
After submission, preview your listing by clicking “Preview & Share” to ensure everything looks just right.
Need help or have last-minute changes?
📩 Drop us a line at community@cloudjoi.com