When Will I Receive My Settlement Report?

Last updated on July 2, 2025

Every Monday, CloudJoi generates your Settlement Report — the document that breaks down total sales, fees, SST, and your final payout. This is your go-to report to verify numbers before confirming payout.


📆 Report Generation Schedule

📌 If Monday is a public holiday, the report will be ready on the next working day.


📍 Where to find your report:

  1. Go to Finance > Settlements

  2. Click into the event’s settlement row

  3. You’ll see a summary with a Download PDF dropdown

  4. Choose from:

    • Sales Report

    • Settlement Report

    • Invoice


✉️ Pro Tip

Your invoice will only appear after payout is completed, usually by the end of the same month