Understanding Your Event Overview Dashboard

Last updated on July 2, 2025

Once your event goes live, this is the first place you’ll want to check. The Overview Dashboard gives you a real-time snapshot of how your event is performing — from sales and ticket types to capacity and daily trends. It’s like your front-of-house report, but smarter, prettier, and always up to date.


🧭 Where to Find It

Go to your event → click Overview in the sidebar.

This is your command center for sales insights, fill rate, and ticket movement.


💰 Total Sales

This figure shows the total revenue collected from all paid tickets only, including both:

  • Online sales

  • Offline sales created manually

Important:

  • Complimentary tickets are not included in the totals sales

  • This amount is before service and handling fees

  • Use this as a gross sales indicator, not your payout estimate


🎟️ Total Tickets Issued

This number includes all issued tickets, such as:

  • Paid (online + offline)

  • Complimentary

If it’s been issued to a patron — it counts.


📈 Ticket Sales Graph


Two views:

  • By Day – see spikes or drops in daily ticket activity

  • Cumulative – monitor momentum and growth over time

Quick Notes:

  • Shows all ticket types, not just paid

  • Runs from your sales start date to end date

  • Graph is for display only — no drill-down per date (yet!)


🪑 Capacity & Fill-Up Rate

  • Capacity = total number of tickets that can be sold (based on your timing setup)

  • You can adjust this anytime via:
    Settings > Ticketing > Timings > Edit

🎯 Fill-up rate includes all issued tickets (even complimentary)

Bonus: You can also limit ticket counts per tier — e.g. 300 VIP, 200 Standard.