Sales, Insights & Reporting

Overview CloudJoi allows you to add your Google Analytics 4 (GA4) and Meta Pixel IDs to your account. Once these IDs are set up, CloudJoi will handle all technical configurations through our internal Google Tag Manager (GTM) container. This means you can automatically collect analytics for your e...

Beyond ticket sales, CloudJoi’s Insights tab gives you a broader view of how your event is performing in terms of marketing, sales velocity, and audience satisfaction. It’s designed to help you optimise your event visibility and ticket conversions. 📍 Where to Find It Go to your event → Insights un...

Whether you're prepping a guest list, pulling order history, or tracking promo usage — CloudJoi makes it easy to export the exact data you need. You can export directly from the Orders/Tickets section or access everything in one place from Settings > Exports. 📦 Two Ways to Export 📍 Method 1:...

Need to look up someone’s order quickly? Whether you’re checking payment details, sending a QR code again, or confirming how they paid — the order detail page is where all the info lives in one place. This article breaks down what you’ll see, what you can do, and when you can void it. 🔎 How to Vi...

Whether you’re checking who bought what, managing complimentary tickets, or tracking refunds — the Orders page is your go-to tool for finding every order tied to your event. You can search, filter, sort, and even export your data to Excel. Let’s walk you through it. 📍 Where to Find It Go to your...

Once your event goes live, this is the first place you’ll want to check. The Overview Dashboard gives you a real-time snapshot of how your event is performing — from sales and ticket types to capacity and daily trends. It’s like your front-of-house report, but smarter, prettier, and always up to dat...