Overview
To support settlement processing, e-Invoice generation, and compliance requirements, CloudJoi requires organisers to maintain accurate legal entity and tax information.
Why Is This Information Required?
CloudJoi uses organiser information to:
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verify organiser identity,
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process settlements,
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generate invoice-related documents,
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support e-Invoice workflows,
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and comply with regulatory requirements.
Information You May Need to Provide
Depending on your entity type, CloudJoi may require:
Legal Entity Information
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Legal Entity Type
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Legal Entity Name
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Legal Entity Registration Number
Tax Information
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Tax Identification Number (TIN)
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SST Registration Number (if applicable)
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Tax Residency
Supporting Documents
Examples include:
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NRIC
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SSM Registration Documents
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MyTax Documentation
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Other supporting documents requested during verification
Entity Types Supported
CloudJoi currently supports:
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Individual
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Business
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Foreign Entity
Additional information may be required depending on the selected entity type.
Keeping Information Up To Date
Organisers are responsible for ensuring their information remains current and accurate.
Information should be updated whenever there is a change to:
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legal entity name,
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registration number,
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TIN,
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business ownership,
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or tax status.
What Happens If My Information Is Missing?
Incomplete or inaccurate information may result in:
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delays in verification,
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delays in settlement processing,
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delays in e-Invoice generation,
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or temporary restrictions on payout processing.
Where Can I Update My Information?
Navigate to:
Settings → Payout Details → Legal Entity
within the Organiser Dashboard.
Need Help?
If you are unsure what information is required, please contact CloudJoi support for assistance.