E-Invoice

Overview CloudJoi supports Malaysia's e-Invoice requirements and manages e-Invoice workflows for eligible transactions processed through the platform. Our goal is to simplify compliance for organisers while providing a seamless experience for buyers. How CloudJoi Handles e-Invoices CloudJoi...

What Is a Self-Billed e-Invoice? A self-billed e-Invoice is an e-Invoice issued by the buyer on behalf of the supplier. In CloudJoi's case, CloudJoi may generate self-billed e-Invoices as part of organiser settlement and compliance workflows. Why Am I Receiving a Self-Billed e-Invoice? Cloud...

Overview To support settlement processing, e-Invoice generation, and compliance requirements, CloudJoi requires organisers to maintain accurate legal entity and tax information. Why Is This Information Required? CloudJoi uses organiser information to: verify organiser identity, proces...

What is an e-Invoice? An e-Invoice is a digital invoice that is validated through IRBM's MyInvois system. Does CloudJoi support e-Invoices? Yes. CloudJoi supports e-Invoice workflows for eligible transactions processed through the platform. Will e-Invoices affect my settlement? No. Your exi...

⚠️ Important Notice: In line with LHDN's interim relaxation period until 31 December 2027, e-Invoice requests for ticket purchases are currently not available on CloudJoi. We are working to introduce a self-service e-Invoice request feature by the end of 2026. Once available, eligible buyers...