What Is a Self-Billed e-Invoice?
A self-billed e-Invoice is an e-Invoice issued by the buyer on behalf of the supplier.
In CloudJoi's case, CloudJoi may generate self-billed e-Invoices as part of organiser settlement and compliance workflows.
Why Am I Receiving a Self-Billed e-Invoice?
CloudJoi manages transaction processing, settlement calculations, and compliance workflows for transactions processed through the platform.
As part of these workflows, self-billed e-Invoices may be generated to document organiser settlements.
Does This Affect My Payout?
No. Self-billed e-Invoices:
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do not change your settlement terms,
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do not affect your payout calculations,
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and do not modify your commercial agreement with CloudJoi.
Do I Still Need My Own Accounting Records?
Yes. Organisers remain responsible for:
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maintaining accounting records,
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preparing financial statements,
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filing taxes,
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and complying with applicable legal obligations.
Where Can I View Self-Billed e-Invoices?
Self-billed e-Invoices will be available in the Organiser Dashboard together with settlement-related documentation.
Frequently Asked Questions
Does this mean CloudJoi owns my ticket sales?
No. CloudJoi facilitates ticket sales and settlement processing through the platform. Event ownership and event proceeds remain subject to your agreement with CloudJoi.
Can I request corrections?
Correction requests may be reviewed subject to applicable operational and regulatory requirements.